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Prepare a cancellation and clear declaration
For distance contracts, consumers may generally have a statutory right of cancellation. Whether and when it expires for a specific digital service depends on the statutory requirements and explicit consent.
Important notes
What to check before sending
- Clearly state the contract, date and order reference.
- No reason is required for a clear cancellation declaration.
- Special rules may apply to early commencement and expiry for digital services.
- Keep proof of dispatch and confirmation.
No legal advice: This page only helps formulate a clear message. The contract and law apply to the individual case.